Privacy Policy - Alert

Contact details

+1 (646) 798-9555

HelpAround Inc
1313 N. Market St, St. 5100
Wilmington, DE 19801

For any questions regarding your Alert subscription, please write to the HelpAround Team support@helparound.co

Last Updated: Oct 5th, 2015.
This Privacy Policy constitutes a legal agreement between you, an individual ("You", "Your", "Yourself" or "User") and HelpAround Inc. (herein after "We", "Us", or "Company"), governing Your use of the Company's application (the "Application") and any related services (the "Services").

We respect Your privacy and are committed to protect the information You share with Us. We believe that You have a right to know the Company's practices regarding the information the Company collects when You use the Application and/or any of the Services.

You hereby acknowledge and agree that the Application and Services may collect and process Personal Information and Non-Personal Information in accordance with this Privacy Policy.

By downloading and installing the Application and the Service, You grant Us with a non-exclusive, transferable, royalty-free, perpetual, irrevocable right and license, consistent with Our Privacy Policy, to access your Mobile Device contact list and use such Contact List in order to check which contacts shall be eligible to become Personal Helpers on Your Safety Net. Also, should you choose to alert Personal Helpers on Your Safety Net of Your current location, or choose to call Uber Drivers with glucose tablets, You grant Us with a non-exclusive, transferable, royalty-free, perpetual, irrevocable right and license, consistent with Our Privacy Policy to access your Mobile Device geo-location features and retrieve Your current location.

In order to protect Your privacy and the general security of Our users, You are hereby requested to notify Us immediately if You become aware of any unauthorized use of Your User's Information. We will use commercially reasonable efforts do our best to resolve the problem but please be aware that We will not be liable for any loss or damage arising from any unauthorized use of Your User's Information or any other breach of security.

You hereby acknowledge and agree that any personal information about You and about Your Personal Helpers, including information about their medical health, is considered sensitive personal information and You hereby represents and warrants to Us that You explicitly consent to provide this sensitive personal information to Us and that You have explicitly obtained the consent of any of the Personal Helpers to provide their sensitive personal information to Us in order for Us to provide You with the Services and for other purposes of this EULA as set forth below.  

Below You will find a detailed list of the information the Company collects, how the Company intend to use it and for which purposes:

What information does the Company collect?

Two types:

  1. Non identifiable and anonymous information which consists of technical information and behavioral information ("Non Personal Information")
  2. Individually identifiable information which consists of any personal details provided voluntarily by You to Company, either directly or through the Application and/or Services, such as:  
  • Your mobile phone number, upon Your prior consent;
  • Your name
  • HealthKit Data
    HelpAround participates in Apple’s HealthKit framework. To learn more, please follow this link: https://www.apple.com/ios/whats-new/health/. This framework allows various apps to share health and fitness data, as well as allowing the integration of data directly from health and fitness devices. HealthKit gives you control over which data you share. You will be asked to provide separate consent for each type of data to be shared. You will also be asked which authorized app will share or receive your data. We will not sell any personal data (including data obtained from Apple’s HealthKit framework) and will not use this data for advertising purposes. We will use data that you consent that we receive from HealthKit internally in order to improve the health service that we provide to you. We may provide our users with the ability to share their data with other authorized applications on their device after receiving their consent for the same. Please note that, while all applications or devices authorized by HealthKit must agree to Apple’s terms, when you share information with third party apps, such information will be subject to their privacy policy, over which we have no control, We will not sell any personal data or disclose any personal information (including data obtained from Apple’s HealthKit framework) and will not use this data for advertising purposes.

 ("Personal Information").

For which purposes do the Company collects Non-Personal information?

●        To learn about general trends of usage of the Application and/or any of the Services, and enhance Your experience on the Application; and

●        Statistical purposes.

Personal Information is collected in order to:

•        Improve Our ability to connect You to Personal Helpers and Uber Drivers.

•        Improve Our ability to route as relevant as possible Personal Helpers and Uber Drivers to You.

Sharing the information with third parties:

•        WE WILL NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTY, EXCEPT FOR THE FOLLOWING CASES: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this EULA, including investigation of potential violations of such the terms of this EULA; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to User's support requests; (e) to respond to claims regarding violation of the rights of third-parties; (f) to respond to claims that contact information (e.g. name,  email address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (g) to protect the rights, property, or personal safety of Company, its Users, or the general public; (h) when Company is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Company; and (i) pursuant to Your explicit approval, in order to supply certain Services You have requested from Company.

If You have any questions or concerns with regard to privacy issues, please contact Us through the following address: team@helparound.co For the avoidance of doubt, if You do not agree with this Privacy Policy You are not allowed to use the Application and/or any of the Services.