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Our Mission:
- Empower Specialty Patients to Live Healthier Lives
- Empower Specialty Brands to Keep Their Patients Happy and Healthy
For specialty patients and brands, the challenges with navigating a life-changing diagnosis are significant.
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Specialty patients
have to navigate a complex journey to access—and stay on—therapy.
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Specialty brands
need to support their patients every step of the way—but lack the insights and resources to do so.
These challenges lead to high patient dropoffs, poor clinical outcomes and lost opportunities to help.
- 20%-30% of medication prescriptions are never filled
- 50% of medications for chronic disease are not taken as prescribed
- A lack of adherence costs the healthcare system $100B+ each year
HelpAround seeks to solve specialty patients’ and brands’ top onboarding and long-term adherence challenges.
We help specialty patients and their caregivers simplify their treatment journeys by delivering the information and support they need, when they need it, and through the mobile channel(s) that best suits them.
Our Origin Story
Our founders, Yishai Knobel and Shlomi Aflalo, founded HelpAround in 2013 with the shared goal of helping people with chronic illnesses navigate their lives on-the-go. Each had a close connection to someone living with a chronic condition, and deeply understood the emotional, physical and logistical challenges of navigating life after a difficult diagnosis.
With their respective backgrounds in HealthTech and behavioral targeting, they conceived of a location-based diabetes safety net and created the first peer-supported helparound network.
But Yishai and Shlomi didn’t stop there. What started as one of the first mobile communities for people with diabetes quickly skyrocketed in popularity across diseases.
Today, HelpAround is a mobile platform that, together with its partners, serves specialty patients across a wide range of therapies.
By working closely with specialty pharma brands, patient hubs, patient support programs, specialty pharmacies and other healthcare partners, we simplify the specialty patient experience—through onboarding and beyond.
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