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Flexible Patient Connectivity for Any Patient Journey
Connecting the patient across all the specialty pharma silos
Your patient’s journey is complex.
High Patient Dropoffs. Poor Clinical Outcomes. Lost Opportunities to Help.
Let’s simplify it together.
Onboarding
YOUR PATIENTS drop off before they even get to therapy—due to the complex maze of paperwork, processes, policies and obstacles they have to navigate from Day 1.
Adherence
YOUR PATIENTS drop off while they’re on therapy—due to the overwhelming challenges of complex dosing, side effects and isolation.
HelpAround minimizes specialty patient drop off by simplifying the patient journey—through onboarding and beyond.
HelpAround: A Flexible Mobile Concierge for Every Patient Journey
HelpAround snaps on to your brand’s existing patient support systems to provide your patient with a tool that is always with them—their phone. Whether your patients prefer SMS updates, mobile web or a downloadable app, HelpAround caters to their channel(s) of choice.
Each feature is designed to specifically address your patients’ and caregivers’ unique pain points. The result? Improved adherence through onboarding and beyond.
Easy, Seamless Connectivity to All Your Major Partners
Deep Expertise for Every Therapy Type
We’ve worked with pharma brands across a wide range of therapy types and understand the unique challenges associated with each.
- Immunology
- Oncology
- Home Infusion
- In-Office Infusion
- Neurology
- Pediatric
- Rare Diseases
- And more
Case Study
Without HelpAround:
Only 53% of patients remained on therapy three months post-transition from clinic to at-home care.
With HelpAround:
80% of patients remained on therapy three months post-transition. Our customer also saw a 10x increase in patient services engagement. Read more.
Testimonials
We were nervous to approach the MLR committee with such a new and innovative approach to patient support. HelpAround did a stellar job preparing clear materials for the committee and responding to all of their inquiries with clear and acceptable responses.
Client Quote – Samantha, Brand Manager
HelpAround’s security and quality control measures are so well-run that even our highly skilled vendor qualification team was hard-pressed to find any discrepancies. This approval process was one of the smoothest I’ve been privy to.
Client Quote – Gregg, Procurement
