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How do I reset a One touch Verio Meter® I need to reset it because it has alot of data from 2 years and it's not working properly how would I do this if any know ?

15 Answers
I'm a mom supporting a child with type 1 diabetes since 2011.
College Station, TX
Call Animas and ask

Living with type 2 diabetes.
Lansing, MI
I'd call manufacturer and ask them.

Living with type 2 diabetes since 2013.
Wick, GBR
Don't think you can, the meter only stores the last 750 readings - older readings get deleted automatically as you use the meter.

Living with type 1 diabetes.
Austin, TX
thanks alot my meter actually had more I called my manufacturer and they said they would just give me a new one thanks for the help everyone:)

Living with type 2 diabetes.
Lansing, MI
Yay!! That's how I got a new meter too

Unknown Location
I have a Onetouch Verio and I called 1-800-227-#### for Onetouch support and instructed me to go to and register to download Onetouch reveal Data Transfer Tool to reset my device!

Unknown Location
After you downloaded software? How did you reset the device?

Mt Hope, KS
My new meter shows more that the glucose that I have what should I do to reset this meter ?

Kirkland, WA
Allow me to actually answer your question: If you are downloading your blood glucose reading to the OneTouch Reveal web portal then you can reset your meter very simply. As the software expects to see dates in chronological order, if you input a date that is not in the correct order the software will see this as an error. SO.... if you want to reset or clear your meter do the following: take a blood sugar reading (example-5:30 pm 108 mg/dl) upload this to the onetouch reveal software. next go to the settings of you meter and change the time and day backwards to a few days/hours (ie: one day earlier @ 2:00pm) turn off meter. now take another BG reading and upload it to the onetouch reveal web portal. It will tell you that it has detected out of sequence dates and ask if you want to continue to upload the data - select yes. It will then suggest that you CLEAR your meter of all data. Click on Clear and your meter is as new with no data on it. then when you open onetouch reveal it will show a message saying that there is mixed data present. you can click on REMOVE bad data. Now all your uploaded data is still present on your reveal software plus your meter is cleared of all old data.

Cuyahoga Falls, OH