Alert your family from your Apple Watch

by Yishai Knobel,

When we launched the Alert app back in July, we wanted give our loved ones a way to reach us easily.  Our children, parents and grandparents needed a better way to reach us when in distress.  The existing, antiquated panic buttons we gave our aging family members screamed, ‘I might need help!’.  As a result, many forgot or refused to wear them due to the stigma associated with them, not wanting to come off as dependent and helpless.

Today, we are super excited to introduce Alert for the Apple Watch, offering our aging population a convenient, accessible, and elegant way to reach us in times of need.   Alert for Apple Watch gives them back their independence and allows them to go around freely with peace of mind, and while looking as elegant as ever with a beautiful Apple Watch!

Alert for Apple Watch is available on the App Store, which can be found on the Apple Watch app on iPhone under the Featured tab. The users’ alert contacts don’t need to use a smartphone to receive alerts. The basic app is available for free and includes the text message service and three conference calls. An upgraded subscription is available for $9.95 a month and includes unlimited calls.

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Knowing when your loved one needs you

by Yishai Knobel,

Alert-image

“It’s not just for me, it’s for HER”, Bethany pointed at her 6-year-old daughter who was having lunch with us outside HelpAround’s offices last week.  “If my sugars ever go too low and I pass out, I would want her to press ONE big button on the iPad in order to alert my husband, my mom, and our neighbor”.

Since we developed Diabetes Helpers, we’ve seen thousands of strangers stepping up to help each other, but we also learned how much fear our users have to cope with.  We came to realize how imperative it is for anyone to get a hold of the people they trust the most, in times of distress. This is why we built Alert.

The app is very simple:  pressing a big red button or shaking the phone allows anyone to alert and conference-in the people they trust.  And we designed it not only for the diabetes community, but for anyone living or caring for someone at risk of experiencing physical or emotional distress:  Asthma attacks,  severe allergic reactions,  addiction relapses, panic attacks, dementia-related confusions, Crohn’s flare ups, and the list goes on and on. In all of these moments, our fine motor skills deteriorate and our thinking can become muddled, which makes it difficult to properly navigate a smartphone.  So we made it as easy as a shake of the phone to send an alert.

We hope you like it, and we hope it makes you feel safer and closer to the most trusted people in your lives.

— Yishai & Team HelpAround

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Alert is available for download on iOS, and Android mobile phones.

 

 

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How a woman with type 1 diabetes, stuck without supplies, was helped out by strangers

by Shoshana Nacass,

Wearing an insulin pump frees you from injections. It gives you flexibility regarding mealtimes, sleeping, and change in routine. No need to wake up your kid extra early for that morning insulin shot. Not need to eat extra to avoid hypoglycemia at night, after miscalculating the amount of insulin injected before dinner. Also, the dose sizes are more precise and can be fine-tuned, which can’t be done with syringes.

Insulin pumps are great and the pump technology significantly improved the life of people touched by diabetes. Yet, pumps don’t relieve them from it all.
Dealing with pump supplies is not easy. Especially if you get stuck without enough supplies because you didn’t pack extra before your trip. Sensors. Infusion sets. Reservoirs. You gotta have them all.

2 weeks ago, someone with type 1 diabetes who lives in Milpitas, CA, posted on the Diabetes Helpers app and asked for infusion sets. She was having trouble getting pump supplies and was looking for help, after having had to give herself injections for the past few days.

“Having issues getting some pump supplies. Would anyone be able to help with a couple quickset infusion sets 4 the Medtronic pump? I’m desperate and have been giving injections for the past few days.”

Diabetes Helpers across California who were notified by her post stepped up right away to offer their help. A nearby helper from Rohnert Park, CA offered to send out some supplies in the mail. Another helper from Redwood City, answered right away and offered to send supplies through friends, who were driving to Santa Cruz the same day. Someone from San Diego was also ready to mail her some infusion sets. A Highland CA helper offered the extra Quicsket supplies and reservoirs that she wasn’t using since she switched to the Vibe.

Diabetes Helpers sharing pump supplies

You can read the whole thread here. You gotta see it for yourself. Our Diabetes Helper from Rohnert Park wrote: “I’m sending out a flat rate mailer USPS. You’ll get an email with the tracking number.” We followed up. The mail was received. It’s all good now.

I wonder what the most astonishing thing is: witnessing people who don’t know each other so committed to help each other; or seeing 4 Diabetes Helpers, not one, but 4 different people, reaching out right away to offer their help.

The kindness and generosity of the Diabetes Helpers community is amazing. Every day, every story, is a proof of concept.

If you haven’t joined the community yet, download the app to become a Diabetes Helper today. We’ve got you covered.

 
The HelpAround platform and its Diabetes Helpers app connects people with chronic conditions who might not know each other, but share similar challenges and are committed to provide immediate assistance to each other.
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HelpAround in Israeli digital health UK mission

by Yishai Knobel,

At the end of June 2015,  HelpAround had the pleasure of participating in the Israeli digital health mission to the UK, visiting London and Manchester in two packed days, including meetings with the NHS, AstraZeneca, and more.

The mission was organized by Startup Nation Central in collaboration with the UK Israel Tech Hub.  We had the pleasure of attending alongside companies Zebra Medical Vision,  Healthy.io, Telesofia Medical, MedAware, Veritas Venture Partners,  and Tel Aviv Venture Partners.

 

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Traveler with Diabetes Stuck Without Supplies Quickly Finds Diabetes Helpers in His Area

by Shoshana Nacass,

Traveling with diabetes is not easy and vacation can quickly turn into a very stressful experience if your pump breaks or if you find yourself stuck without enough supplies.

Today, someone with type 1 diabetes who is currently visiting Israel, asked for extra Lantus on the HelpAround Diabetes Helpers app. His pump broke while he was traveling, so he had to switch back to injections but was running low on Lantus. The Diabetes Helpers in the area were immediately notified of his request through the app and quickly reached out to offer their help. You can find the whole thread here.
It sucks to run out of supplies in the middle of your vacation. But remember you’re not alone, there are people out there wherever you go, a big community of Diabetes Helpers who are ready to help if you’re in a pinch.
A user from Chile, amazed at how quickly people reached out to offer their help, commented on the thread as well “This is so awesome, being part of this community makes me feel I’ll be covered wherever I am.”

This is amazing. We’re lucky to witness the kindness and generosity of our users on a daily basis. We’re so proud to see that the HelpAround technology connects people with chronic conditions who might not know each other, but share similar challenges and are committed to provide immediate assistance to others.

If you haven’t joined the community yet, download the app to become a Diabetes Helper today. We’ve got you covered.

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Diabetes Helpers Share Tips on Getting Low Cost Insulin and Strips

by Shoshana Nacass,

We witness people help each other on a daily basis, on the HelpAround platform. Useful tips, advice, and messages of support are pouring every day.  We’ve started highlighting the content shared by our users and gathered on a previous blog post some of the best discussions that happened on the app.

One of our Star Helpers*, Gaja, who lives in Yucaipa, California with type one diabetes, started an interesting discussion the other day. She started sharing tips on how to get low cost insulin and strips in the US. Have a look and join the discussion if you have questions or good tips to share!

Happy helping everyone!

*A Star Helper is a Diabetes Helper who always volunteers to help other Diabetes folks on the platform. Whenever someone asks for help or has a question, Star Helpers join the discussion and provide great tips. We’re lucky to have a good number of them on the HelpAround platform and we’re thankful for their contribution to the community!!

 

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Diabetes Helpers Answer Each Other on HelpAround

by Shoshana Nacass,

Diabetes Helpers is a mobile help network built by HelpAround where people affected by type 1, type 2 diabetes and gestational diabetes answer each other about the symptoms of diabetes, how to lower their a1c, find help nearby when they’re in a pinch and learn more about diabetes diet and management. We gathered for you some of the top questions and discussions on our platform.

Travel & Diabetes

Type 1 diabetes: Nervous and looking for travel tips/tricks for #T1D family vacay. Extra pump ordered…but how to handle the florida heat & Disney lines?

Type 1 diabetes: I’m planning to backpack for a few months and would like some tips from diabetics who have traveled!

Type 1 diabetes : Taking a 2 week trip overseas and will be traveling for around a day before I get to my destination. Any tips for how to keep my insulin okay?

Type 1 diabetes: What is the protocol to flying?

Type 1 diabetes: Does anyone have any personal experience/tips on airport security/flying with a pump? 

Type 1 & Type 2 diabetes: Has anyone had an issues carrying an EpiPen in your carry on while flying? Like issues with TSA security check?

Type 1 diabetes: Flying abroad for 1st time since T1 diagnosis. GP wants £18 to write a letter so I can carry meds on flight, anyone else had this?

DKA & Diabetes

Type 1 diabetes: I have all the signs of DKA but mom won’t take me to hospital

Type 1 diabetes: Vomitting. Large ketones. Fruity/acetone breath. Pee a lot: DKA symptoms?

Type 1 diabetes: Checked BS 3 times, I have all the signs of DKA, what do I do? 

Insulin Pump Recommendations

Type 1 diabetes: I’m considering an insulin pump. Any recommendations?

Type 1 diabetes: Is anyone on an insulin pump and using novolog insulin?

Type 1 diabetes: My doctor wants me to look into the pump, any recommendation?

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