How a woman with type 1 diabetes, stuck without supplies, was helped out by strangers

by Shoshana Nacass,

Wearing an insulin pump frees you from injections. It gives you flexibility regarding mealtimes, sleeping, and change in routine. No need to wake up your kid extra early for that morning insulin shot. Not need to eat extra to avoid hypoglycemia at night, after miscalculating the amount of insulin injected before dinner. Also, the dose sizes are more precise and can be fine-tuned, which can’t be done with syringes.

Insulin pumps are great and the pump technology significantly improved the life of people touched by diabetes. Yet, pumps don’t relieve them from it all.
Dealing with pump supplies is not easy. Especially if you get stuck without enough supplies because you didn’t pack extra before your trip. Sensors. Infusion sets. Reservoirs. You gotta have them all.

2 weeks ago, someone with type 1 diabetes who lives in Milpitas, CA, posted on the Diabetes Helpers app and asked for infusion sets. She was having trouble getting pump supplies and was looking for help, after having had to give herself injections for the past few days.

“Having issues getting some pump supplies. Would anyone be able to help with a couple quickset infusion sets 4 the Medtronic pump? I’m desperate and have been giving injections for the past few days.”

Diabetes Helpers across California who were notified by her post stepped up right away to offer their help. A nearby helper from Rohnert Park, CA offered to send out some supplies in the mail. Another helper from Redwood City, answered right away and offered to send supplies through friends, who were driving to Santa Cruz the same day. Someone from San Diego was also ready to mail her some infusion sets. A Highland CA helper offered the extra Quicsket supplies and reservoirs that she wasn’t using since she switched to the Vibe.

Diabetes Helpers sharing pump supplies

You can read the whole thread here. You gotta see it for yourself. Our Diabetes Helper from Rohnert Park wrote: “I’m sending out a flat rate mailer USPS. You’ll get an email with the tracking number.” We followed up. The mail was received. It’s all good now.

I wonder what the most astonishing thing is: witnessing people who don’t know each other so committed to help each other; or seeing 4 Diabetes Helpers, not one, but 4 different people, reaching out right away to offer their help.

The kindness and generosity of the Diabetes Helpers community is amazing. Every day, every story, is a proof of concept.

If you haven’t joined the community yet, download the app to become a Diabetes Helper today. We’ve got you covered.

 
The HelpAround platform and its Diabetes Helpers app connects people with chronic conditions who might not know each other, but share similar challenges and are committed to provide immediate assistance to each other.